Currently working for N49 as a full stack developer.
An innovative, results oriented professional with over 10 years of experience in a combination of technical customer support, web and games development. A strong team player with a very positive attitude and good verbal and written communication skills in English and Swedish.
|Skillset||Skill Levels||Years experience|
|Ruby on Rails||Beginner||<1|
|Database (MySQL, postgres, sqlite)||Apprentice||<1|
|Microsoft Windows (Clients)||Intermediate||10|
|Adobe Photoshop CS4||Expert certification||6|
|Adobe Illustrator CS4||Expert certification||6|
|Adobe Photoshop Lightroom||Expert certification||6|
|TekVision AIMT testing||Apprentice||0.2|
|Microsoft Office Word||Intermediate||2|
|Microsoft Office Excel||Intermediate||2|
|Torque Game Engine||Intermediate||2|
Create automated test cases for interactive voice response systems (IVR). Analyzed test results from these test cases.
Provided excellent customer service for Booking.com's customers. From helping with hotel reservations to mediating between customers and hotels in case of over bookings or other disagreements.
Provided direct Tier 1 and internal Tier 2 technical support, in Swedish and English, for Adobe Systems end user programmes such as Adobe Creative Suite for Windows and Mac environments.